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The ExpertRating Online Supervision and Management Course (Advanced)
(leading to ExpertRating Supervision and Management Training Certification).

What does a supervisor or a manager need to know? Have you ever felt technically prepared for a supervisorís role, yet felt defeated by all of the people issues that seem to arise? You are not alone; many people feel the same way.



In this six-week online course, you will learn how to be a more effective manager or supervisor. You will master the basics of communication, because effective communication is essential in your quest to be a good manager or supervisor.  


In addition, we will discuss how you can develop your interpersonal skills, by understanding and dealing with the various people issues that arise at work. We are going to show you how you can understand various personality traits--in yourself and in others--and how they impact the ability to get the job done. These traits include emotional intelligence, the need for power, conscientiousness, agreeableness, and more.  


You will be able to assess your own personality, as well as the personalities of your co-workers and boss, and you'll develop a plan of action to improve both your interpersonal skills and your work relationships.  

 

Buy the ExpertRating Online Supervision and Management Course (Advanced)- $129.99

This course includes a knowledgeable and caring instructor who will guide you through your lessons, facilitate discussions, and answer your questions. The instructor for this course will be Patricia Adesso.

Patricia Adesso

About the ExpertRating Online Supervision and Management Course (Advanced) instructor : Patricia Addesso has worked for over 20 years in retail, academic and telecommunications organizations. She has a doctorate in Industrial/Organizational Psychology, and well-grounded in the theory of human behavior at work. In addition, she has held management positions in three companies, and thus "speaks the language" of upper management. This blend of the theoretical and the practical is the hallmark of her consulting style. Dr. Addesso's specialty is organization development and team building. She has been involved in managing mergers, acquisitions, and other large-scale organizational changes, and is currently involved in projects such as strategic planning and personality assessments.

 Fundamentals of Supervision and Management II requirements: For taking this instructor led ExpertRating Online Supervision and Management Course (Advanced) you need Completion of Fundamentals of Supervision and Management (or equivalent experience), Internet access, e-mail, and and the Microsoft Internet Explorer or Mozilla Firefox Web browser.

 Testimonials: The ExpertRating Online Supervision and Management Course (Advanced) has received overwhelming positive feedback and reviews from students around the world. Here are a few:
"I enjoyed this class a lot and it was extremely beneficial in the areas of study for the position of management that I am working towards. It was well written and easy to stay focused on due to the writing style and material. Thank you so much for making it available on-line."

"I liked the course and it has helped me a lot."
"This was excellent, I am planning on taking more courses. This was extremely helpful."
"I can honestly say that this class has affected how I relate to people on all levels. I find myself applying many principles to my employees. I've also begun changing many of my reactions to my boss. It is so easy to make quick judgments as to people's motives. From several exercises, I've learned that my negative reactions were probably derived from frustration, rather than his intentions. As a result, I'm not as stressed at work."
"I enjoyed this class a lot and was extremely beneficial in the areas of study for the position of management that I am working towards. It was well written and easy to stay focused on due to the writing style and material. Thank you so much for making it available on-line."
"Online learning worked very well for me and my time schedule. The management and supervision classes I've completed have been very rewarding to me and I know the information I just learned online will be of great value to me as I supervise from this day forward. Thank you."
"This is a very good course study for personalities and the differences in personalities and how it is a great benefit to sit back and see the differences and the benefit it is to managers to know the different types. Thanks for every thing."
"The Instructor has a wonderful writing style, very entertaining and humorous (love her examples), yet I could completely relate to the different personality types, as well as identify my own personality type and traits. The subject matter was very informative and I plan to use the materials often in my managerial position. Also, it helped me, rather forced me, to look at myself on a personal basis, as well as to evaluate myself as a supervisor, manager and leader. I will refer both Supervisory/Management I and II to all my other management personel."
"While I am new to the management field, these courses (both I & II) have helped me greatly. It gave me answers and insight to other issues that I have yet to encounter. Thank you."
"I want to thank you for this course, it was very interesting to me. This was my first course online and I would recommend it to anyone. You were very informative and attentive to your student's discussion. I have recommended this course to both City and County officials for their employees and supervisors."
"I have really enjoyed your class. After completing both I & II I have a better understanding of those who work around me and hopefully will eventually be supervising some of them in the near future. I highly recommend this course. It is easy to follow and filled with great truths that are helpful in any relationship - whether business or personal. Thanks!!"


Buy the ExpertRating Online Supervision and Management Course (Advanced)- $129.99

ExpertRating Online Supervision and Management Course (Advanced)

(leading to ExpertRating Supervision and Management Training Certification)

 ExpertRating is one of the world's only ISO 9001:2008 Certified companies (from TUV America) offering an Online Supervision and Management (Advanced) Course (leading to ExpertRating Supervision and Management (Advanced) Skills Certification).

     

ExpertRating is a trusted name in online testing and certification with over 200,000 certified professionals in over 60 countries in more than 200 skill areas. ExpertRating offers its testing services to the world's best companies such as Convergys Corp, UPS, GAP, Sony, Coke, Citrix, Deltek Corp, IKEA Systems and Ericsson to name a few. See where ExpertRating Certified Professionals are working.


 It is very safe to buy from ExpertRating. Apart from being an ISO 9001:2008 certified company, it is a member of the TRUSTe and HackerSafe approved.

TRUSTe online privacy certification

ExpertRating Solutions has been reviewed by TRUSTe for compliance of their strict program requirements ensuring that your information is always safe. ExpertRating has certified Several thousand individuals who are working with leading companies across the US and other countries. View list.

When you choose the ExpertRating Online Supervision and Management Course (Advanced) you can be sure that you are buying a premium International certification that is recognized by hundreds of employers and Government bodies in the US and other countries.

 

 With ExpertRating you get certified quickly online and you are equipped with a store house of information through the in-depth ExpertRating Online Supervision and Management Course (Advanced)courseware which has been developed by experienced Supervision Managers.

 The ExpertRating Supervision and Management Training Certification is by far the best value for money instructor led Supervision and Management Program at $129.99.

    

Some Popular questions and answers about this ExpertRating Online Supervision and Management Course (Advanced) & Certification:

 How much does the Supervision and Management Certification cost and what does it include?

You can buy this ExpertRating Online Supervision and Management Course (Advanced) leading to Supervision and Management skills certification at a special offer price of only $129.99 which includes the in-depth ExpertRating Online Supervision and Management Course (Advanced)courseware and exam fee. This is the best value for money Sales and Marketing Management Program available till date. You get the following services within the USD $129.99 fee.

     In-depth ExpertRating Online Supervision and Management Course (Advanced) courseware including scenarios and case studies.

     An instructor to guide you through the course and to whom you can direct your questions.

     World wide airmail delivery of the hard copy Sales and Marketing Management Certificate. The Sales and Marketing Management certificate can be used to prove your certified status and does not mention the words "online".

     An online transcript that can be used to prove your certified credentials on the internet at any time.

ExpertRating Administrative Assistant Applications Certification

How do I get certified?

The process of getting yourself certified is very simple. All you have to do is buy the ExpertRating Online Supervision and Management Course (Advanced) for $129.99. Log in to the instructor led course using your password. Go through the ExpertRating Online Supervision and Management Course (Advanced) courseware (which would take you 6 weeks) and complete the final Sales and Marketing Management certification exam at your convenience. You can complete the exam within 2 months of buying the Sales and Marketing Management certification. The result of the exam appears as soon as it is completed, and your Sales and Marketing Management certificate is mailed immediately.

What learning aids will I get?

The ExpertRating Online Supervision and Management Course (Advanced) includes the following learning aids:

24 x 7 hour access to the courseware. A printer friendly version of the ExpertRating Online Supervision and Management Course (Advanced) is also provided

A friendly instructor to answer your questions online

A discussion area to have your questions answered

Chapter end quizzes to ensure that you are learning important aspects of every chapter

Chapter assignments to help you practically use the Supervision and Management skills that you will learn during the Supervision and Management Course(Advanced).

What is the final exam like?

The final exam is fully based upon the ExpertRating Online Supervision and Management Course (Advanced) courseware that is provided along with the Sales and Marketing Management certification. If you have gone through the courseware properly you should not have a problem clearing the exam. The exam consists of multiple choice questions from all chapters of the ExpertRating Online Supervision and Management Course (Advanced)courseware.

What are the course start dates?

ExpertRating instructor led courses commence every month, you can always choose a suitable date for your course commencement in any month. To see available course start dates, please click on the "Enroll now" button. All courses run for six weeks, with a two-week grace period at the end. Two lessons are released each week for the six-week duration of the course. You do not have to be present when the lesson is released, but you must complete each lesson within two weeks of its release.

A new section of each course starts on the second or third Wednesday of each month. If enrolling in a series of two or more courses please be sure to space the start date for each course at least two months apart.

TRUSTe online privacy certification

Buy the ExpertRating Online Supervision and Management Course (Advanced)- $129.99

   

According to the U.S. Department of Labor Statistics, the office and administrative support supervisors and managers held 1.4 million jobs in 2006.

Office and administrative support supervisors and managers, especially those working in the private sector, can expect perks and benefits in the form of bonuses and stock options. With the ever increasing requirement of reaching out to the customer in almost every industry, the role of the salesman has become all the more important. Certified Sales Managers are one of the highest paid and most sought after professionals today.

The importance of selling skills is set to become far more important in the times to come as product marketing and delivery become more complex with increased time and cost constraints. Sales Managers allocate the sales territories, fix goals and launch training programs for the sales representatives. They motivate and guide the sales representatives to improve the sales performance.

 

Some employers prefer a bachelorís or masterís degree holders in business administration with specialization in the field of marketing. A course in business law, management, economics, accounting and statistics can give you an edge over the others. The ExperRating Sales Management Certification can further enhance your resume and help you understand the skills and knowledge required to be a successful Sales Manager.


ExpertRating Online Supervision and Management Course (Advanced) Coverage (6 weeks program)
 

Week One

Wednesday - Lesson 01

When a manager or supervisor begins to have problems in the workplace, it usually isn't due to any technical skill deficiency. More often than not, it's some kind of communication problem or interpersonal problem. This course will provide you with a great many tools you can use to help with the kinds of real-world issues that arise every day in the workplace. This first lesson will introduce you to some of the basic components of communication.

Friday - Lesson 02

As one begins to identify problems or issues with communication in organizations, it's helpful to have a framework to help understand it. This lesson will look at the directions in which communication flows in organizations, barriers to communication, and organizational issues that block communication.

Week Two

Wednesday - Lesson 03

How do you become a better communicator? Choosing the right communication method is a logical first step! This lesson will provide you with some tips for doing just that. This lesson will also talk about how to listen more effectively-the first step to being a more effective communicator.

Friday - Lesson 04

What one says is only part of what is really communicated. The non-verbal message can be just as powerful! In this lesson, you'll learn all about nonverbal communication and some techniques to make sure that you're not sending the wrong message. Then this lesson will start discussing written communication as well as how to use the writing process more effectively.

Week Three

Wednesday - Lesson 05-

Communicating with individuals is a real art--communicating with groups multiplies the challenge! This lesson will discuss groups and teams and how to best approach them with your communications. It will also talk about some constructive criticism techniques as well as how to deliver bad news so that it is received and not resisted.

Friday - Lesson 06

Times of change are among the most challenging times to get your point across effectively. People are angry, tense, and anxious, and so are you! This lesson will look into what happens to the climate of the organization during times of change, and you'll learn how to communicate effectively when it counts the most

Week Four

Wednesday - Lesson 07

This lesson will begin with discussing the second major topic of the course: Interpersonal skills. It will go over why these skills are important in any organization and will also look into a concept called emotional intelligence.

Friday - Lesson 08

Personalities! They're all around us. You have one and so does everyone else. Many problems at work are blamed on personality conflicts. What does this really mean? It will be found out in this lesson. This lesson will begin by discussing the personality traits of introverts versus extroverts.

Week Five

Wednesday - Lesson 09

Lesson 9 will talk about an important trait called agreeableness. People can be high or low or somewhere in between on this trait. Wherever they (or you) fall, there are positive and negative consequences, and this lesson will explore them all. This lesson will also explore another important trait: conscientiousness.

Friday - Lesson 10

Two more personality traits will be discussed in Lesson 10--neuroticism and openness to experience. Similar to what was learned in Lesson 9, people can be high, low or somewhere in between on these traits, too. And wherever they fall, there are positive and negative consequences.

Week Six

Wednesday - Lesson 11

A need for power? Does that seem a bit autocratic to even admit to? Most of the people have at least some need for power, control, and influence. What should you do with that need for power? And do you use your power for good or for evil? Does it have anything to do with being a successful manager? This lesson will answer all of these questions

Friday - Lesson 12

Lesson 12 will wrap up the course and the discussion on interpersonal skills with some useful tips on how to use these new skills effectively-not just with your employees, but with your peers and your boss, as well.

Buy the ExpertRating Online Supervision and Management Course (Advanced) - $129.99
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