| Syllabus of the Telephone Etiquette Certification |
- Interpersonal Telephone Etiquette
- Cell Phone Etiquette
- Positive Telephone Techniques
- Negative Telephone Techniques
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Related Instructor Led Course - Communication Skills Course (Interpersonal)
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| Duration |
35 minutes.
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| No. of Questions |
35 multiple choice questions.
Each question has between 2 and 8 options out of which 1 or more may be correct.
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| Pricing and Payment Options |
$9.95 US payable through any of the following:
- Secure online credit/debit card transaction
- e-Check (requires a US bank account)
- Paypal
- Other payment options can be made available in special cases
Drop us a request
The fee includes the cost of the hard copy certificate of accomplishment and world-wide mailing charges.
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| Re-take Policy |
If you are unable to pass the test or you wish to improve your score, you may re-appear by paying $5.00 only.
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| More Instructor Led Courses |
Computer Course (Workplace Skills)
Communication Skills Course
Communication Skills Course (Interpersonal)
Relationship Skills Course
Personality Development Course
Entire list of Instructor Led Courses
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| Notes |
- Detailed instructions relating to the testing procedure for the Telephone Etiquette Certification are provided inside the login account before the start of the test.
- ExpertRating follows a strict policy of never misusing or giving out the email addresses and other contact information of its users. Read our privacy policy.
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