Lost for words? Don't be! Learn to build rapport, trust, warmth, and respect through conversation.
Become more confident, make great first impressions, get along with others, and create better personal and professional relationships. This course provides a step by step process to become a great conversationalist as you use communication to build rapport and create trust, warmth, and respect.
If you often find yourself at a loss for words or lack confidence in your communication abilities, you will appreciate this course. Each lesson works through the step by step process needed to become a great conversationalist. You will learn to use communication to build rapport and create environments of trust, warmth, and respect. Become more confident, create a great first impression, get along well with others, and create more and better personal and professional relationships.
Prerequisites:
There are no prerequisites to take this course.
Requirements:
Hardware Requirements:
Software Requirements:
Other:
Instructional Material Requirements:
The instructional materials required for this course are included in enrollment and will be available online.
In this lesson, you will learn the qualities that make someone a great communicator, the five components of achievable goals, and how to create win-win situations. You will benefit from setting your own communication goals in clear steps that are easy to reach.
Building rapport is the first great key to effective communication. In this lesson, you will learn how to build rapport with almost anyone. By doing so, you will become a better listener and know how to keep respect alive in your conversations. You will also learn the art of reflective listening from examples of how others turned frustrating communications into successful ones.
In this lesson, you will learn how to pace and lead your conversations toward win-win outcomes. You will learn how to contain a conversation, keeping it on track and moving toward your goals. Interrupting gracefully and breaking rapport are skills you will learn to use in uncomfortable situations.
In this lesson, you will master the three learning and communication styles. You will uncover your own learning style and learn to spot the communication style of others. These skills will help you share your views with anyone, even those you previously found difficult to communicate with.
This lesson explores some great ways to regain lost rapport and keep conversations positive. When you lose rapport, disagreements flourish, but a skilled communicator can regain lost rapport. You will also learn how to acquire communication flexibility and stay in great rapport with all types of people.
This lesson covers useful motivation strategies. People motivate toward pleasure and away from pain. When you understand how to motivate yourself and others, you get more done. As you master your motivation skills, other things fall into place.
This lesson focuses on presentation skills. An effective presenter knows how to communicate fluently and has a sense of the atmosphere in a room. An effective presenter creates win-wins so that everyone is happy with the outcome.
Imagine that you're a part of a team in which the leadership is genuine. This lesson explores leadership and teamwork. You will learn how to build a great work or family team where each team member gives one another equal value and respect. You will see how a great leader can elicit and set the goals for their team and develop the vision for the group.
In this lesson, you will learn how to communicate effectively with children. Guiding children is a huge responsibility. Children are very open, and adults' words go in deeply. You will learn why the early years of a child's life are so important. Information about brain development and early literacy dovetails beautifully with the other wonderful things you will learn in this course.
Your subconscious mind is your deeper mind—it's the part of your mind that's beneath your conscious awareness. When you understand how to talk to your subconscious, you understand how to work with yourself and others to create greater success. In this lesson, you will find out how to use affirmations effectively.
Anger is one of the biggest stumbling blocks to healthy relationships. Learning to manage and control your anger makes you a more powerful communicator and keeps goodwill strong. In this lesson, You will learn how to manage transition times so that change is graceful. You will learn how to hold efficient, productive, and fun family meetings.
In this final lesson, you will reassess your communication goals to see how far you have come and set new goals, so you can apply your skills in other areas. You will gain further insight, enabling you to move past your stuck spots and into being a very effective communicator. You will use these strategies for the rest of your life.
Dawn Lianna
Dawn Lianna is an accomplished event manager, educator, and natural health expert with over 30 years of experience in event management, natural healing, and personal coaching. Her client list includes non-profit, community and educational organizations, along with corporations and individuals. As an event manager, she has planned, coordinated, and co-hosted over 500 successful events. She has a deep knowledge of the inner workings of the events space, which she shares with students as the instructor of the Event Management and Design course. She is also the author and instructor of the course, Keys to Effective Communication. Her MA in Counseling and Psychology, along with her status as Certified Hypnotherapist and Certified Neuro-Linguistic Programming (NLP) Practitioner, combine in her approach to trust, respect, and rapport in effective conversation. She is an active, certified coach who integrates alternative health practices and her personal studies of herbology, nutrition, positive thinking, intuition development, acupuncture, and massage in her work and her Introduction to Natural Health and Healing course.
The ExpertRating Keys to Effective Communication is designed keeping in mind your comfort and convenience. You can access the course from anywhere, anytime. Whether you are a stay-at-home mom or an always-on-the-go working professional, you can keep learning. Access it from your home computer, your tablet or your mobile phone – whatever or whenever is convenient for you.
When you choose the ExpertRating Keys to Effective Communication, you can be sure that you are choosing a respected certification that is recognized by hundreds of private employers in the US and other countries.
ExpertRating offers its training and testing services to some of the biggest and best companies in the world, such as Convergys Corp, UPS, GAP, Federal Bureau of Prisons, Coke, Citrix, IKEA Systems, Google and Ericsson, to name a few.
When you purchase the Keys to Effective Communication, you also receive the highly recognizable hard copy certificate at your physical address within 12-15 days of taking the exam.
At just 129.99, the ExpertRating Keys to Effective Communication is your 'best value-for-money' option for enrolling in a Life Coach Program. Payments can be made using all major credit cards or PayPal. All payments are through secure online transactions. ExpertRating is a PayPal verified seller with 200,000+ sales through PayPal.
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